As the world transitions digitally, multiple information technology strategies and management practices have evolved, which need reconstruction and a new outlook to conquer a future-facing vision for the IT landscape. Therefore, to understand the role of various domains of information technology and how to optimise management practices of the same, we spoke to various technology leaders about cybersecurity, DevOps, threat management, data privacy and management, IT management, metaverse for business, digital resilience, and automation and AI-driven customer experience.
Here’s what they shared.
DevSecOps: DevSecOps practices will continue to mature as they gain better understanding of efficiencies and improved security
DevSecOps brings a special meaning to collaboration because of the shift in roles and responsibilities introduced by new security efforts. Collaboration is a core principle of DevOps but it is even more critical when bringing a third element – security – into the mix. Leaders who encourage collaboration and provide visibility into a united workflow among team members across functions will enable them to work together towards a common goal of managing security risk in their software.
Threat Management: Methods and motivations of insider threats haven’t changed a great deal during the great reshuffling
By and large, the methods and motivations of insider threats haven’t changed a great deal during the great reshuffling. What has changed, however, is how much more complicated it is for organisations to know where data lives, where it’s being accessed from and by whom, and to prioritise the right types of security controls to protect critical information from an expanding and ever-changing attack surface.
Cybersecurity: Future of cyber defence strategies is one of human augmentation, not supplantation
Business email compromise remains a threat to all organisations across the region. Over the last year, 84% of companies in Singapore received an increased number of email-based threats –the largest globally.
Cybersecurity: The APAC market is maturing about the cyber problem
Increasing cyber activity has upended the way organisations are approaching their cybersecurity strategies almost everyday. The evolving nature of attacks such as Ransomware-as-a-Service (RaaS) needs protection strategies of its own. Organisations, especially in APAC, must stay aware of how their global counterparts are combating cyberattacks and deploying protection systems, in order to stay vigilant and ahead of the curve.
Data Privacy: Apply the ‘Privacy by Design’ principle when analysing and assessing data protection readiness
Addressing and managing data protection and privacy risks becomes more challenging as the complexity of our data and its supporting processes increase. Organisations should start building initiatives as soon as possible and build on them gradually as the data grows.
Big Data: To summarise, keep the data problem simple and have a clear understanding of it
Collect data accurately, standardise it uniformly, and use intelligent algorithms to mine and provide good insights. Those are the three most important and effective functions, and Asia Pacific is the best ground for it because the sheer volume of data is huge. If there’s data innovation, APAC would be leading that new wave of transformation.
Data Management: Effective data management requires making data an asset instead of a problem
The interoperability between the cloud and data centre will be crucial for the future, because the data growth is going to be immense. Therefore, the interoperability between these two worlds to be considered as a user will be crucial for the success of companies that are using humongous amounts of data.
IT Management: IT budgets expanded in the ‘overnight rush to remote’, complicating IT management
Hybrid working environments have placed a huge burden on IT to manage a more complex environment, and the threat landscape is much more difficult to navigate from a security perspective. Collaboration is different now. Also, because organisations spent a lot on IT tools during the pandemic, they need to be tracked and managed to make sure that organisations can optimise their IT spending.
Metaverse for Business: At the end of the day, there is not going to be one metaverse
At the end of the day, there is not going to be one metaverse, it's going to be multiple. And there's going to be a lot of decisions that organisations will have to make to work and how they actually vet someone. What if someone steals your identity? So companies have to address that.
Digital Resilience: Digital resilience serves as a launchpad for digital innovation
Digital resilience serves as a solid foundation or "launchpad" for digital innovation. Maintaining a real-time, high-definition view of the status of core digital infrastructure, including from a compliance standpoint, enables an organisation to innovate with confidence – a "risk dividend" that can be reinvested in the business. In an uncertain world, digital resilience is a strategic imperative that can support competitive advantage.
AI-driven CX: Conversational engagement is arguably the most transformative change in customer experience
Automation is really a transformational capability for brands that want to really engage with their consumers, build a highly trusted relationship that can translate into revenue, transactions, and loyalty and customer delight and the good things that brands care about.
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October 05, 2022 at 06:30AM
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Experts speak on IT Strategy and Management - ETCIO South East Asia
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