Bridging economics and sustainability
Working at a bank might not have been the most straightforward career path for Caroline, but it was an easy choice when the opportunity came along.
“I had reconnected with an old friend from uni who was working at CommBank and loved it! He piqued my interest in the organisation and motivated me to apply,” she remembers. “My process included an interview about my experience, a consulting-style case study, and a final interview with a senior leader. It’s been five years and I haven’t looked back!”
“I work with senior leaders to define and deliver the strategic roadmap for my division at CommBank,” she says. “My current role is focused on Technology Transformation, looking into ways we can leverage best-in-class technology to uplift customer experience, employee experience, and reduce risk in the business.”
Driven by a philosophy of continuous improvement – that is, doing current things better – Caroline revels in rethinking how things are done.
“My current role in strategy and transformation is all about challenging the status quo and delivering change that improves outcomes for our customers and people,” she says.
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From an economics degree to leading strategy and sustainability - University of Sydney
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